A world-class brand experience needs a fast and easy return solution

Elevate your brand and streamline your operations with our vertically integrated return solution: Full Stack Returns

Full Stack Returns

Implement all the components of the return stack for a fully optimized solution, or select just the services that best complement your system.
1
Initiating Returns
Online Return & Exchange Service
Fully-branded online flow with one-click exchanges
2
Accepting Returns
Return to
Your Store
Process away from the cash wrap via a mobile app or new self-service kiosk. See below for details
Return to
Return Bars
A network of 300+ locations nationwide to return in person for an immediate refund
Return by
Mail
Low rates and smart routing to a Happy Returns regional Returns Hub
3
Processing Returns
Aggregation & Disposition
Inspection and bulk shipment to your preferred location
Reporting & Analytics
All returns in one place with real-time dashboard
INTRODUCING

Self-Service Return Kiosk

Your brand, our solution, for online returns in your stores

Benefits

  • Save on labor costs
  • Faster and easier return experience for customers
  • Optional reverse logistics for retailers who prefer online returns to be picked up and routed rather than adding to store stock

Features

  • Free-standing and custom branding
  • Tablet on kiosk to securely enter in return information
  • Tamper-proof door to drop off returns

What retailer partners say about Happy Returns

"Prior to Happy Returns, returns were painful and expensive for our company. We are thrilled to consolidate returns software and services with one trusted partner, and our customers appreciate the ease and consistency of their experience, no matter how they choose to return."
Travis Heard, Chief Financial Officer at Outerknown
"The number one reason customers contact us—whether by phone, email or chat—is to inquire about the state of their refund. If we can chip away at that by making sure more customers are getting their refunds sooner, it’s better for our customers and less burdensome on us."
Mariah Chase, Chief Executive Officer at Eloquii
30-Day Net Promoter Score: 94

Partners who transformed their customers’ return experience include

Revolve
Parachute Home
Rothy's
Revolve
Parachute Home
Rothy's
ELOQUII
OUTERKNOWN
Jaanuu
Everlane
Untuckit
Thursday Boots
Carbon 38

Ready for a world-class return experience? Let’s talk.

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Don't worry, return happy!
© 2019 Happy Returns
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Customer Service: 1 (424) 325-9510
© 2019 Happy Returns
Need Help?
Customer Service:
1 (424) 325-9510
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