A world-class brand experience needs a fast and easy return solution
Elevate your brand and streamline your operations with our vertically integrated return solution: Full Stack Returns
Full Stack Returns
Implement all the components of the return stack for a fully optimized solution, or select just the services that best complement your system.
Online Return & Exchange Service
Fully-branded online flow with one-click exchanges
Return to Your Store
Process away from the cash wrap via a mobile app or new self-service kiosk. See below for details
Return to Return Bars
A network of 300+ locations nationwide to return in person for an immediate refund
Return by Mail
Low rates and smart routing to a Happy Returns regional Returns Hub
Aggregation & Disposition
Inspection and bulk shipment to your preferred location
Reporting & Analytics
All returns in one place with real-time dashboard
Self-Service Return Kiosk
Your brand, our solution, for online returns in your stores
Save on labor costs
Faster and easier return experience for customers
Optional reverse logistics for retailers who prefer online returns to be picked up and routed rather than adding to store stock
Free-standing and custom branding
Tablet on kiosk to securely enter in return information
Tamper-proof door to drop off returns
What retailer partners say about Happy Returns
"Prior to Happy Returns, returns were painful and expensive for our company. We are thrilled to consolidate returns software and services with one trusted partner, and our customers appreciate the ease and consistency of their experience, no matter how they choose to return."
Travis Heard, Chief Financial Officer at Outerknown
"The number one reason customers contact us—whether by phone, email or chat—is to inquire about the state of their refund. If we can chip away at that by making sure more customers are getting their refunds sooner, it’s better for our customers and less burdensome on us."
Mariah Chase, Chief Executive Officer at Eloquii
Partners who transformed their customers’ return experience include
Ready for a world-class return experience? Let’s talk.