Return To Your Store - Mobile App

Enable returns and exchanges from online orders in your stores with a mobile app for Store Associates.

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Benefits

  • Simple, easy to use interface for store associates

  • One-click exchanges based on real-time view of online inventory

  • App deployed on mobile device, enabling returns
    anywhere in store

Features

  • Connects online orders to store interaction via a mobile point
    of returns app

  • Gift return flow

  • Optional reverse logistics

  • Metrics tracked in real-time dashboard including NPS


How It Works

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Shoppers bring online returns and exchanges to your stores.

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Store associates use Happy Returns iPad app to process return.

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Inventory added to store stock or collected for Happy Returns pickup. 


The number one reason customers contact us—whether by phone, email or chat—is to inquire about the state of their refund. If we can chip away at that by making sure more customers are getting their refunds sooner, it’s better for our customers and less burdensome on us.
— Mariah Chase, Chief Executive Officer at Eloquii

Want to Learn More?

Tell us more about you and we will schedule time to chat.